Customer retention is key to profitability. Not only is it five times more expensive to win over a new customer, but 80 percent of your future profits will come from 20 percent of your current customers. Find out why it’s important to keep customers happy and what you can do to keep them for the long haul.
The best way to keep client around longer: wine and dine them. Show your clients some love and book a dinner, happy hour, interactive or retail event in your market today.