Traveler Risk Management

The safety and security of our customers and their guests is one of our highest priorities. When your experience includes travel, the risk of emergency, natural disaster, unrest or other complications is amplified. That’s why we’ve developed the following list of travel safety precautions to ensure guests stay as safe as possible:

Before your trip:

  • Make sure to leave a copy of your itinerary with friends or family.
  • Bring a medical card with all of your critical information including blood type, allergies, required medications.
  • Keep medications with you—don’t pack in checked baggage.
  • Make copies of your passport, visas and other important documents to leave behind.
  • Save a digital copy or picture of your passport in your phone, or email it to yourself.
  • Make sure your cell phone has international roaming capability and call credit card companies in advance to alert them that you will be using the cards internationally.

While traveling:

  • Ensure that you arrive at the airport with ample time to pass through security and safely make your flight.
  • Pay attention to all safety announcements and note the airplane exits.
  • Watch your luggage closely and keep important documents with you at all times.
  • When taking public transportation, only accept rides from verified drivers/vehicles. Take a picture of or note the driver’s name, contact information and/or vehicle number in case you need to reports any concerns.
  • Stay in well-lit, well-traveled areas to avoid hazardous situations.
  • Inspect rental cars to ensure they are well-equipped before driving away. Ensure that you know your route and are fully prepared to operate the vehicle before leaving the property.

Hotel safety:

  • Don’t disclose your room number to anyone other than friends/family/travel companions.
  • Request identification from anyone who asks to access your room.
  • Cover the peephole on your hotel room door with a bandage since this is a way that potential intruders try to peer inside your room.

Throughout your trip:

  • Avoid divulging personal information to strangers.
  • Travel in a group as much as possible.
  • Stay aware of your surroundings.
  • Facebook offers the ability to mark yourself safe if you are in an area affected by an emergency.

Kapow's commitment to your safety

As part of our commitment to risk mitigation, Kapow provides the following duty of care services to ensure that our customers and their guests are always accounted for:

  • Guestbook and account management collection of emergency contact information at registration for all attendees.
  • Detailed run of show including events, flights and accommodations distributed both onsite and to host organizations offsite, so that host organizations are always fully informed of guest and employee locations and planned itinerary.
  • Reliable reaccommodation in the case of air or ground travel cancellations or hotel issues.