Maintaining the valued tradition of customer service and community involvement is top priority for Western Security Bank, on- and off-line. To promote the wide range of personalized services offered by Western Security Bank, kapow created a website that guides both current and prospective customers to the information they need using distinct, intuitive and effortless navigation, complemented by simple and elegant design.

Site features included:
 

A home page that includes direct links to the bank's various divisions, as well as a series of questions intended to guide less web-savvy users to the area of the site most appropriate to their needs.
 

A database-driven backend that allows the bank to easily implement updates and additions to areas of the site such as listings of property for sale and an e-mail contact center that routes messages from users to bank employees.
 

Direct email links to specific personnel in each of the bank's divisions. Immediately accessible throughout the site, these links provide clients with a personalized online experience.